Terms and Conditions

Terms and Conditions Effective Date: June 29, 2026 Last Updated: June 29, 2026 Welcome to PuffVault. By accessing or using our website (puffvault.com) or placing an order with us, you agree to be bound by these Terms and Conditions. Please read them carefully before using our site. 1. Age Restriction You must be 21 years of age or older to purchase from PuffVault. By completing a purchase, you confirm that you are at least 21 years old and legally permitted to purchase tobacco, vaping, and smoking-related products in your jurisdiction. We reserve the right to request age verification at any time and to cancel any order if we are unable to verify that the purchaser meets the minimum age requirement. Any attempt to purchase by a person under the legal age is a violation of these Terms and we will not be liable for any consequences arising from such misrepresentation. 2. Eligibility Our products are intended for adults aged 21 and over. By using this site, you represent and warrant that: - You are at least 21 years of age. - You are legally permitted to purchase and possess tobacco, vaping, and smoking products under the laws of your jurisdiction. - You will not resell or provide any products purchased from PuffVault to minors. 3. Products and Availability We sell vaping devices, e-cigarettes, e-liquids, smoking accessories, and related products. All products are sold subject to availability. We reserve the right to discontinue any product at any time without notice. Product images, descriptions, and specifications are provided for informational purposes. While we strive for accuracy, we do not warrant that product descriptions or other content is error-free, complete, or current. In the event a product is listed at an incorrect price or with incorrect information, we reserve the right to refuse or cancel any orders placed. 4. Orders and Payment By placing an order, you make an offer to purchase the selected products subject to these Terms. We reserve the right to accept or decline any order at our discretion. - Payment is due at the time of order. - We accept major credit cards and other payment methods as listed at checkout. - You agree to provide accurate billing and payment information. - All prices are listed in US Dollars (USD) unless otherwise stated. We are not responsible for delays or failures caused by your financial institution or payment processor. 5. Shipping and Delivery We ship to the United States and internationally to countries where the sale and importation of our products is legal. It is your responsibility to determine whether the products you order are legal to import and use in your jurisdiction. - Shipping times are estimates and not guaranteed. - Risk of loss and title pass to you upon delivery to the carrier. - We are not responsible for delays, losses, or damage caused by the carrier or by customs. - International customers are solely responsible for any customs duties, taxes, import fees, or other charges imposed by their country. - We will not ship to jurisdictions where our products are prohibited by law. 6. Returns and Refunds Due to the nature of our products (tobacco, vaping, and smoking accessories), all sales are final unless the item arrives damaged or defective. If you receive a damaged or incorrect item, contact us within 7 days of delivery at info@puffvault.com with your order number and photos of the issue. We reserve the right to refuse returns or refunds for: - Opened or used products - Products damaged due to misuse or improper storage - Items returned without prior authorization 7. Health and Safety Warnings Our products contain nicotine or are intended for use with nicotine-containing substances. NICOTINE IS AN ADDICTIVE CHEMICAL. Our products are not intended to diagnose, treat, cure, or prevent any disease or condition. - Not for use by pregnant or breastfeeding women. - Not for use by persons with heart disease, high blood pressure, or other health conditions unless directed by a physician. - Keep all products out of reach of children and pets. - Use products only as directed by the manufacturer. By purchasing from PuffVault, you acknowledge these risks and accept full responsibility for your use of our products. 8. Regulatory Compliance Our products are subject to regulation by federal, state, and local laws, including but not limited to regulations by the U.S. Food and Drug Administration (FDA) and applicable state tobacco laws. We comply with applicable laws and reserve the right to refuse any order that we believe may violate applicable regulations. It is your sole responsibility to ensure that purchasing and possessing our products is lawful in your location. 9. Intellectual Property All content on puffvault.com — including text, images, graphics, logos, and trademarks — is the property of PuffVault or its licensors and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or use any content from this site without our prior written permission. 10. Disclaimer of Warranties This website and all products and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that: - The site will be uninterrupted, error-free, or free of viruses. - The results of using the site will meet your expectations. 11. Limitation of Liability To the fullest extent permitted by law, PuffVault shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, even if we have been advised of the possibility of such damages. Our total liability to you for any claim shall not exceed the amount you paid for the specific product giving rise to the claim. 12. Indemnification You agree to indemnify, defend, and hold harmless PuffVault and its officers, employees, agents, and partners from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising out of or in connection with your use of the site, your violation of these Terms, or your violation of any applicable law or the rights of any third party. 13. Third-Party Links Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them. 14. Privacy Policy Your use of puffvault.com is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices. 15. Governing Law These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Florida. 16. Changes to These Terms We reserve the right to update or modify these Terms at any time without prior notice. Changes are effective immediately upon posting to the website. Your continued use of the site after any changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically. 17. Contact Us If you have any questions about these Terms and Conditions, please contact us: PuffVault Email: info@puffvault.com Website: puffvault.com These Terms and Conditions were last updated on June 29, 2026.